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QUESTION |
SELECT |
1 |
Do I innovate new products and processes within my business? |
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2 |
Do I delegate work to others so that I do not do it all by myself? |
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3 |
Have I established Key Performance Indicators (Break-Even Sales, Budgets, etc) so that I can tell when my business is going forwards or regressing? |
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4 |
Do I periodically take a "helicopter view" of my business situation and structure to implement remedial adjustments? |
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5 |
Do I take specialist advice to minimise tax and cope better with regulations? |
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6 |
Do I keep track of how my competitors are progressing? |
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7 |
Am I strict about my debt collection and timely payment of my bills? |
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8 |
Do I build my business as if I were selling it off next week? |
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9 |
Do I spend at least 20% of my work time planning my business strategies? |
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10 |
Have I commercialised my products to orchestrate their benefits and features? |
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11 |
Do I keep almost all my customers happy and talk to them frequently? |
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12 |
Am I able to avoid "fire-fighting" bottlenecks and emergencies in my business? |
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13 |
Do I invest in systems and software to streamline my business operations? |
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14 |
Am I part of an international affiliation to serve my customers cross-border needs? |
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15 |
Do I regularly identify product weaknesses and make speedy enhancements? |
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16 |
Do I check costs incurred against each product/assignment invoiced? |
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17 |
Have I someone who answers the telephone within three rings, someone who answers enquiries politely and knowledgably about our products and services? |
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18 |
Is all administrative and accounts work carried out promptly? |
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19 |
Have I set up targeted marketing after consulting a paid marketing specialist? |
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20 |
Do I cope with paperwork, regulations, meetings, negotiations, business politics, junk mail and distractions from my technical delivery? |
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